Shipping and delivery
Shipping and delivery
We strive to deliver your order as quickly and accurately as possible. In this document, you will find all the information about our shipping and delivery policy.
Processing time
Orders are processed within 1 to 3 business days. As soon as your order has been shipped, you will receive an email with the tracking information.
Delivery time
The average delivery time is 3 to 7 working days, depending on where you live. Please note that delivery may be delayed during busy periods or due to customs procedures.
Shipping method and origin
All orders are shipped directly from our supplier in China. This means that customs duties may apply, depending on the country of delivery.
Shipping costs
Shipping costs are displayed at checkout. These depend on weight, destination and selected shipping method.
Responsibility upon delivery
- If the tracking information shows that the package has been delivered, the responsibility lies with the customer.
- Please check your address carefully; errors must be reported within 24 hours of placing your order.
For questions about delivery, please contact us at info@sinclair-montreal.com.